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Problem Solving TechniquesProblems Aren't Meant to Beat You Down, But to Help You GrowProblem Solving Techniques - Part 1Everybody has problems. This is why developing an arsenal of effective problem solving techniques is a must. I don't know about you, but I've read many problem solving strategies and steps that didn't pan out. All it did was create a problem on top of a problem and I became overwhelmed and frustrated. Let's talk real here. If we are not careful, it's easy to get caught up in theories and methods for effective problem solving. But I've learn one very valuable lesson that I share with you. Don't overcomplicate things. Always start simple. I know of so many people with problems who start their problem solving process from a very bad place. They grab for quick fixes; they panic; they jump to conclusions; and/or they allow their emotions to get the best of them. Don't fall into this tap. So what's your first move?Breathe.....take a deep breath and pause for a moment. Next, asked yourself, "what is my desired outcome of this problem?" Now think beyond, "I want it to go away!" Personally, I view problems as getting from Point "A" (my current situation) to Point "B" (my desired end state). There's a little more to it than that, and we'll get into that later; but, starting from this perspective causes you to explore viable options to make it happen. Also, as you engage in problem solving, don't place blame and refuse to play the victim. Either one zaps positive energy needed for the best results. Ramp Up Your CuriosityStart asking questions. Why take this approach? When you ask questions, you exercise your mind and train it to focus on answers. For instance, a very popular problem solving technique is the 5 Whys. This technique can be effective when you need to drill down to the cause of your problem. Sometimes, by identifying and correcting the cause of your headache, you make it go away. Here's an example. Let's say you have difficulty getting up when your alarm clock goes off in the morning. First, you try resolving the issue, by "tricking" yourself. You set your alarm clock ahead twenty-minutes. You also decide to go to bed an hour earlier each night. Frustration sets in, because nothing works. Instead, you keep struggling for a solution. You try the 5 Whys as you have nothing to lose.
The above example points out a vivicious pattern. Tiredness and coffee after work are your issues. To remove the problem you decide to forego the coffee the next day; forego cooking dinner and other "to dos" so you can go to bed early to feel less tired. You sleep better the next night, have more energy, and eliminate the need for coffee after work. Can you see how this problem solving activity works? Problem Solving Techniques - Part 2When You Are Dedicated to Working On Your Problem Solving Skills, You Learn This Lesson Fast!Problem solving techniques and strategies are tools that must be used accordingly for effective problem solving. You've got to know what tools or methods to use when. Again, start simple. For example, write down your problem and why outcome you need to have. For example, I needed to find an extra $350 a month in my budget to cover my son's rising school tuition. I brainstormed the possibilities: I could cut back on what I spend for lunch each workday; I could cancel my parking lease and take the bus; or I could take on a part-time job. Each day, I'd weigh the pros and cons of each choice. I also brainstormed new solutions as well. Writing things down allowed me to find the best answer for my family's situation. Another easy technique is to slowly mull over the issue for a few days. Let it simmer in your mind. Still ask questions, but don't rush. Then, when you least expect it... the answer hits you. This happens a lot. Sometimes you can try so hard to solve something that you put up mental roadblocks. Frustration sets in, you start to feel the anxiety, and then it grows and grows...getting you nowhere. Talk It ThroughI always get a chuckle when someone approaches me and says, "you got a minute. I need your help with something." Then I simply sit there and listen as they explain the situation, ask their questions out loud, answer them, then say,"thanks for helping. That's the answer I needed." Sometimes you simply need to talk through your issue out loud. I think it's a focus thing. You're intensely thinking and working through the circumstance until you draw the necessary conclusion. Problem Solving Techniques - Part 3
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